IT Support Engineer (Many Positions)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology services provider in Singapore is seeking a motivated individual to support hardware and software installations, conduct troubleshooting, and manage preventive maintenance tasks. The ideal candidate should possess strong analytical and communication skills, with experience in Windows and Unix/Linux operating systems. Entry-level candidates are welcome to apply for this role, which offers opportunities for advancement.

Qualifications

• Experience in Windows server OS, Unix/Linux OS & virtualization environment.
• Strong troubleshooting skills with a problem-solving aptitude.
• Excellent written and verbal communication skills.

Responsibilities

• Plan, execute and support installation of hardware and software.
• Conduct root cause analysis and implement proactive measures.
• Perform routine preventive maintenance and operational activities.

Skills

Windows server OS

Unix/Linux OS

Virtualization (VMware, HyperV)

Troubleshooting skills

Analytical mind

Communication skills

Teamwork

VPN knowledge

Firewall knowledge

Routing knowledge

Tools

Active Directory

DHCP

DNS

Exchange/Mail Service

Database knowledge

Web/App Server knowledge

Job description

Responsibilities:

• Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery
• Conduct root cause analysis & implement pro-active measures
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities promptly and effectively
• Perform troubleshooting and fault rectification
• Provide up-to-date project documentation and reports
• Diagnose and rectify technical issues
• Perform standby duties if required

Requirements:

• Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Able to work independently as well as in a team and good interpersonal skills
• Good Working knowledge with VPN, firewall appliances would be an advantage
• Good working knowledge with routers, switches would be an advantage
• Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices
• Experience in hardening of OS, system and network equipment
• Experience in Patch Management
• Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.
• Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

We are an equal opportunities employer and welcome applications from all qualified candidates.