IT Support Engineer (L1) - PS-CY004

ALPHAEUS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A technology support company in Singapore is seeking an IT Support Specialist. Responsibilities include handling PC support, software and hardware troubleshooting, and providing excellent service. Candidates must have at least 1 year of experience and a relevant diploma. Only Singapore Citizens will be considered for this role.

Qualifications

• Minimum 1 year working experience in IT Support.
• Minimum NITEC/Higher NITEC or Diploma in a relevant discipline.
• Singapore Citizen only.

Responsibilities

• Handling PC support, Laptop, Outlook, Windows, Mac.
• Software and hardware troubleshooting.
• Support on desktops, notebooks, printers, and scanners.
• Providing excellent support and timely service.
• Rectifying IT faults like cleaning disk drives and printer jams.
• Install and uninstall software from desktop PCs and laptops.

Skills

PC support

Software troubleshooting

Hardware troubleshooting

Customer service

Education

Diploma in Information Technology

Job description

Responsibilities

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements

• Minimum NITEC/Higher NITEC or Diploma in Information Technology or relevant discipline
• Minimum 1 year working experience in IT Support is required
• Singapore Citizen only