IT Support Engineer

CHINA JINGYE ENGINEERING CORPORATION LIMITED (Singapore Branch); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent engineering corporation in Singapore is seeking an experienced IT Technical Support professional. The role involves providing comprehensive remote and on-site support, managing IT systems infrastructure, and collaborating with vendors. Ideal candidates possess a diploma or degree in computer science or engineering, with 3-5 years of relevant experience and strong troubleshooting skills, fluent in both Mandarin and English. This position offers opportunities to contribute to various projects within a dynamic team environment.

Qualifications

• Minimum 3–5 years of experience in IT technical support or system administration.
• Strong knowledge of Windows Server and related services.
• Excellent problem-solving skills with a responsible and service-oriented mindset.
• Familiarity with IT applications in the construction or engineering industry is a plus.

Responsibilities

• Provide Level 1 to 3 remote and on-site IT technical support.
• Set up, configure, and maintain computers, software, and peripherals.
• Manage and maintain IT systems and infrastructure.
• Coordinate with vendors for IT equipment and software repair.
• Maintain and update IT asset inventory.
• Support deployment of IT systems in new projects.
• Create and update IT documentation and user guides.

Skills

IT troubleshooting

System maintenance

Windows Server

Active Directory

DNS

GPO

DHCP

Linux OS

VMware

DevOps tools

Problem-solving

Bilingual (Mandarin and English)

Education

Diploma or Degree in Computer Science, Computer Engineering, or related field

Job description

Job Responsibilities:

· Provide Level 1 to 3 remote and on-site IT technical support, diagnosing and resolving user issues efficiently.

· Set up, configure, and maintain computers, software, and peripherals for new and existing users.

· Manage and maintain IT systems and infrastructure, including firewalls, servers, network devices, NAS, CCTV, AV systems, access control systems, and industry-specific applications.

· Coordinate with vendors for IT equipment and software repair, maintenance, and technical support.

· Maintain and update IT asset inventory to ensure accurate tracking of resources.

· Support deployment of IT systems in new projects and contribute to technical solution assessments aligned with business needs.

· Create and update IT documentation and user guides to enhance support efficiency and knowledge sharing.

Job Requirements:

· Diploma or Degree in Computer Science, Computer Engineering, or a related field.

· Minimum 3–5 years of experience in IT technical support or system administration.

· Proficient in IT troubleshooting, system setup, upgrading, and maintenance.

· Strong knowledge of Windows Server and related services such as Active Directory, DNS, GPO, and DHCP.

· Experience with Linux OS, VMware, or DevOps tools is an added advantage.

· Excellent problem-solving skills with a responsible and service-oriented mindset.

· Fluent in both Mandarin and English, with the ability to work effectively in a bilingual environment.

· Familiarity with IT applications in the construction or engineering industry is a plus.