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IT Support Engineer

Borr Drilling

Singapore

On-site

SGD 60,000 - 80,000

Full time

25 days ago

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Job summary

A leading company in the drilling industry is seeking an IT Support Specialist to maintain and enhance their IT systems. The role involves monitoring hardware and software performance, implementing security measures, and providing technical support. The ideal candidate will have a degree in Information Technology and 1-2 years of experience in a similar position. Strong interpersonal and communication skills are essential to work effectively within a team.

Qualifications

  • Minimum Degree in Information Technology.
  • 1-2 years related experience.
  • Familiarity with server administration and switches configuration.

Responsibilities

  • Monitor and maintain hardware, software, networks, and servers.
  • Implement security measures to safeguard against cyber threats.
  • Diagnose and troubleshoot system and network issues.

Skills

Server administration
Cyber-security
Troubleshooting
Technical support
Interpersonal skills
Attention to detail
Communication

Education

Degree in Information Technology

Tools

VPNs
LANs

Job description

  • Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;
  • Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;
  • Stay updated on the latest security patches and updates for all systems and applications;
  • Serve as the first point of contact for troubleshooting system and network issues;
  • Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;
  • Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;
  • Conduct thorough research to identify software solutions that align with the company's requirements and objectives;
  • Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;
  • Set up and implement backup plans and business continuity plans for system applications and stored information;
  • Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;
  • Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;
  • Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

  • Minimum Degree in Information Technology;
  • 1-2 years related experience;
  • Familiarity with Server administration and switches configuration;
  • Basic understanding of cyber-security;
  • Ability to diagnose and troubleshoot basic technical issues;
  • Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;
  • Good interpersonal skills and a team player;
  • Strong communication skills with all team members;
  • Attention to detail and focus.
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