IT Support Engineer

Taknet Systems Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology company in Singapore seeks an experienced IT Support Engineer to provide essential support for servers, workstations, and storage systems. The ideal candidate should possess a diploma in IT or a related field, and demonstrate strong communication and customer support skills. Experience in Linux or Windows environments and server assembly is advantageous. This position involves physical work, including moving heavy servers, and requires a Singaporean for customer security clearance.

Qualifications

• At least 1-year experience in a similar position preferred.
• Experience in Linux OS/Windows OS environment is a plus.
• Experience in assembling Workstations and Servers is a plus.

Responsibilities

• Support enterprise customers for servers, workstations, and storage systems.
• Work extensively in the server environment.
• Adapt to a fast-changing IT environment of servers and storage.

Skills

Fluent in English

Good communication skills

Strong team player

Ability to handle multi-tasking

Education

Diploma in IT/Engineering or IT Related

Job description

Overview

The IT Support Engineer's primary responsibility is to build and provide support for servers, workstations and storage equipment. This position works extensively in the server environment. The position requires self-initiative as well as technical expertise.

Responsibilities

The IT Support Engineer is required to support our enterprise customers for servers, workstations and storage systems. We supply to research organisations, universities, data centers, government agencies, MNCs and SMEs. We supply servers/workstations equipment for High Performance Computing, Storage, Compute and Deep Learning/AI.

Qualifications

• Diploma in IT/Engineering or IT Related
• Fluent in English
• Good communications skills via Email and Phone to provide customer support
• Be able to adapt to a fast-changing IT environment of servers and storage
• Must be fit as the servers are heavy and technician need to move them around
• Must be a Singaporean for Customer Security Clearance purposes
• A valid Singapore Class 3 driving license (Optional)

Personal Attributes

• Strong team player
• Excellent communication
• Able to handle multi-tasking

Skill Set and Experience

Experience in Computers/Servers: At least 1-year experience in a similar position is preferred. Experience in Linux OS/Windows OS environment is a plus. Experience in assembling Workstations and Servers is a plus.