IT Support Engineer

CYS GLOBAL REMIT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology-focused organization in Singapore seeks an IT Support Engineer to join their technical team. This role encompasses network design and implementation, security monitoring, troubleshooting, and user support. Candidates should have a Bachelor’s degree in Computer Science or related field and a minimum of 2 years' experience in network administration, with proficiency in networking tools and techniques.

Qualifications

• Minimum of 2 years of experience in network administration.
• Proficiency in networking equipment, routing, switching, and subnetting.

Responsibilities

• Design, configure, and deploy network solutions based on business requirements.
• Monitor network traffic for security threats and vulnerabilities.
• Diagnose and resolve network issues promptly.

Skills

Network Design

Network Security

Troubleshooting

User Support

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft 365

Windows Servers

AWS

Job description

Responsibilities:As a IT Support Engineer, you will be an integral part of our technical team. Your responsibilities will include:

Network Design and Implementation:

• Design, configure, and deploy network solutions based on business requirements.

• Collaborate with cross-functional teams to ensure smooth implementation.

• Network Security:

• Monitor network traffic for security threats and vulnerabilities.

• Implement and maintain firewalls, intrusion detection systems, and access controls.

• Troubleshooting and Maintenance:

• Diagnose and resolve network issues promptly.

• Perform routine maintenance tasks, including updates and patches.

• Documentation and Reporting:

• Maintain accurate network documentation, diagrams, and inventory.

• Generate regular reports on network performance and incidents.

• User Support:

• Assist end-users with network-related inquiries and connectivity problems.

• Provide training on network best practices.

• Assist in AV set-up for meetings and events.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Minimum of 2 years of experience in network administration.

• Proficiency in networking equipment.

• Knowledge of routing, switching, and subnetting.

• Experience with managing Microsoft 365

• Experience with Windows Servers preferred

• Experience with AWS preferred