IT Support Engineer

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare group is seeking an IT Support professional to provide 1st and 2nd level support to end-users. The role involves monitoring IT equipment performance, managing vendor services, and ensuring smooth daily operations. Ideal candidates have a diploma in IT, are team players, and possess strong troubleshooting skills.

Qualifications

• Minimum 3 years of experience in IT support.
• Passion for Healthcare or Community Services.
• Strong tracking and task completion skills.

Responsibilities

• Provide 1st and 2nd Level IT Support to end-users.
• Perform installation, configuration and maintenance of IT equipment.
• Manage IT vendors and service contracts.

Skills

Troubleshooting

Teamwork

Communication

Education

Diploma or Degree in Information Technology

Job description

• Our client is a well-known Healthcare group
• Stable work environment
• Stable job progression

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end-user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

DDI: [phone]