IT Support Engineer

Taknet Systems Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in IT solutions seeks an IT Support Engineer to provide comprehensive support for servers and workstations. The ideal candidate will be proactive, have a diploma in IT or Engineering, and possess strong communication skills. This role also requires physical capability to handle equipment and a passion for adapting to technology changes in high-performance computing environments.

Qualifications

• At least 1-year experience in a similar position preferred.
• No prior experience welcomed to apply.
• Experience in Linux and CUDA programming a plus.

Responsibilities

• Build and provide support for server, workstations, and storage equipment.
• Support enterprise customers in server and workstation environments.

Skills

Fluency in English

Good communication skills

Ability to adapt

Team player

Multi-tasking

Education

Diploma in IT/Engineering or IT Related

Job description

The primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment. This position works extensively in the server environment. The position requires self-initiative as well as technical expertise.

The IT Support Engineer is required to support our enterprise customers for servers, workstations and storage systems. We supply to research organisations, universities, data centers, government agencies, MNCs and SMEs. We supply servers/workstations equipment for High Performance Computing, Storage, Compute and Deep Learning/AI.

Qualification:

• Diploma in IT/Engineering or IT Related (IT Enthusiast with no experience may apply)
• Fluent in English
• Good communications skills via Email and Phone to provide customer support
• Be able to adapt to a fast-changing IT environment of servers and storage
• Must be fit as the servers are heavy and technician need to move them around
• Must be a Singaporean for Customer Security Clearance purposes
• A valid Singapore Class 3 driving license (Optional)

Personal Attributes

• Strong team player
• Excellent communication
• Able to handle multi-tasking

Skill Set and Experience in Computers/Servers

At least 1-year experience in a similar position is preferred (No prior experience are welcome to apply)

Experience in Linux environment and CUDA programming is a plus

Experience in assembling Workstations and Servers is a plus