IT Support Engineer

PLANETCAST INTERNATIONAL PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company is seeking an IT Support Engineer to ensure the smooth operation of its computer systems. The role involves monitoring system performance, installing and configuring both hardware and software, and addressing technical challenges. Ideal candidates should have a strong grasp of IT concepts, outstanding problem-solving skills, and proficiency in various operating systems including Linux and Windows.

Qualifications

• Strong understanding of fundamental IT concepts and operating systems.
• Proficiency in troubleshooting technical issues related to hardware and software.
• Ability to work collaboratively with team members.

Responsibilities

• Monitor and maintain the functionality of company computer systems.
• Install and configure hardware and software.
• Troubleshoot technical issues as they arise.

Skills

Hardware installation/troubleshooting

OS installation (Windows and Linux)

Analytical thinking

Customer service skills

Excellent verbal communication

Job description

We are looking for IT Support Engineers who possess a strong understanding of fundamental IT concepts, proficiency in operating systems like Linux and Windows, expertise in hardware management, and outstanding problem-solving abilities.

This position entails monitoring and maintaining the functionality of company computer systems, which includes installing and configuring hardware and software, as well as troubleshooting technical issues.

Essential Skills:

1. Proficiency in hardware installation/troubleshooting, including resolving memory issues, display problems, HDD installation/replacement, etc.
2. OS installation including various versions of Windows and Linux.
3. Ability to work well with others.
4. Knowledge of computer operating systems, hardware, and software.
5. Analytical thinking skills.
6. Knowledge of engineering science and technology.
7. Attention to detail and thoroughness.
8. Customer service skills.
9. Excellent verbal communication skills.