IT Support, Data & Analytics - Technology Consulting (1 year contract)

Ernst & Young Advisory Services Sdn Bhd; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking Associates for their DnA team in Singapore. This role involves providing IT support, monitoring systems, and ensuring successful execution of batch jobs. Candidates should possess a Diploma in IT or Data Analytics and strong analytical skills. The position offers a competitive remuneration package and opportunities for continuous learning and development in a diverse and inclusive culture. Join a forward-thinking team and contribute to innovative data solutions that optimize client organizations.

Benefits

Continuous learning

Flexible working arrangements

Transformative leadership

Diverse and inclusive culture

Qualifications

• Diploma in IT or Data Analytics required.
• Strong analytical and problem-solving skills needed.

Responsibilities

• Provide IT support for system monitoring and batch jobs.
• Perform diagnostics and escalate issues as necessary.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Engagement with Stakeholders

Education

Diploma in IT

Diploma in Data Analytics

Tools

Tableau

Power BI

Job description

Location:

Other locations: Anywhere in Country

Date: Mar 1, 2025

Requisition ID: 1120122

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for Associates within the DnA team in our Singapore office. This role is offered on a 3 months contract basis.

Your key responsibilities

• Provide IT support in terms of daily system & batch monitoring
• Ensure all required systems services are up and running
• Activate all necessary batch jobs and ensuring successful execution of these jobs
• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.
• Work in accordance to shift schedule provided (for 24X7)
• Escalate problems to Leads diligently
• Perform regular / daily reporting on the batch status

To qualify for the role, ideally, you should

• Have a Diploma in IT, Data Analytics or relevant disciplines
• Be able to commit to a 3-month contract period, contract renewal is subject to project requirements
• Be comfortable with a shift arrangement, including night shift required for production support
• Have dashboarding experience with Tableau / Power BI as an added advantage
• Have experience in engaging with both technical and non-technical stakeholders
• Possess strong analytical and problem-solving skills
• Possess advanced written and verbal communication skills
• Be dedicated, innovative, resourceful, analytical and able to work under pressure

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.