IT Support Assistant (West | Up to $2800)

Responsibilities

• Installation & configuration of computer hardware and applications for both new and existing users.
• Liaise with vendors for purchasing of IT Equipment(s).
• Liaise with software vendors for software support when required.
• Provide support for IT technical/hardware issue via remote and/or physical.
• Handling of incoming tickets received via the ticketing system.
• Maintain and update IT Assets inventory regularly.
• Ensure all maintenance contracts are renewed as and when required.
• Assist and provide required documents during company audit.
• Handle creation and deletion of user accounts in Active Directory.
• Manage file server permissions and user access rights.
• Provide Local & Wide Area Network, Router, Internet, PC and systems support/troubleshooting at all levels.
• Provide assistance and support to Senior IT Engineer in project administration.
• Assist in IT administrative tasks and any ad-hoc projects/duties as assigned.
• Provide IT support during power shutdown period(s).

Requirements

• Minimum Diploma in Computer Science/Information Technology or other IT related discipline
• Possess knowledge of PC, desktop & laptop including IT helpdesk support
• Basic knowledge on Windows Server Administration, Active Directory and Group Policy Management is a plus
• Good interpersonal skills
• Able to work independently and as part of a team
• Experience in Windows Operating System (e.g. Windows 10/11 and server OS)
• Able to solve problems independently by doing research
• Willing to work at Pioneer (Jurong) area
• Fresh graduates are welcome to apply

Benefit Package

• Medical Benefits
• Dental Benefits
• Able to Work from Home
• AWS Bonus
• Company transport pickup To/Fro from Lakeside MRT