IT Support Analyst (Healthcare / Lab Systems) - 2 yrs contract

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare technology is seeking a Beaker Analyst to manage IT change requests and support lab systems. Responsibilities include compiling reports, monitoring system performance, and assisting with user access reviews. Ideal candidates should have a diploma in IT and excellent coordination skills, with a proactive attitude towards task management.

Qualifications

• Diploma in IT from a recognized institution.
• Prior experience in healthcare/lab is a plus.
• Strong computer skills with MS Office.

Responsibilities

• Manage IT-reviewed change requests and keep requestors updated.
• Compile lab workload statistic reports.
• Prepare quarterly vulnerability scan reports.

Skills

Communication

Coordination

Detail-oriented

Proactive

IT Systems Knowledge

Education

Diploma in Information Technology

Tools

Microsoft Office

Job description

Responsibilities:

• Manage and track IT-reviewed change requests; keep requestors updated on deployment timelines.
• Compile and submit lab workload statistic reports.
• Periodically monitor and review interface error queues.
• Attain Beaker Analyst certification to support lab systems.
• Process simple change requests and assist with system implementation activities.
• Prepare quarterly vulnerability scan reports and support remediation for virtual servers.
• Verify in-house application functionality after patching or maintenance.
• Contribute to quarterly system patch and technology refresh reports.
• Coordinate with infrastructure teams on unplanned patching or maintenance.
• Assist in annual PAM/database user access review exercises.
• Monitor IT announcements and alert relevant teams on impacted systems.

Requirements:

• Diploma in Information Technology or a related field from a recognized institution.
• Strong computer skills, especially with Microsoft Office (Excel, Word, PowerPoint).
• Basic understanding of IT systems, applications, and infrastructure.
• Awareness of cybersecurity and system maintenance practices.
• Excellent communication and coordination skills.
• Detail-oriented, organized, and proactive in following up on tasks.
• Eager to learn, adaptable, and self-motivated.
• Ability to manage multiple tasks and priorities under tight deadlines.
• Prior experience in a healthcare or laboratory environment is a plus.

To apply, please visit www.gmprecruit.com and search for Job Reference: L55X8R75

To learn more about this opportunity, please contact Yingying at [e-mail]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.