IT Support Admin

FRAGRANCE FOODSTUFF PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Fragrance Foodstuff Pte Ltd is looking for an IT Support Admin to maintain POS systems and IT infrastructure while supporting marketing campaigns. This position offers hands-on exposure in a friendly, fast-paced environment and opportunities for growth within a heritage brand embracing digital transformation.

Benefits

Exposure across operations and marketing

Friendly and fast-paced environment

Opportunities for growth

Qualifications

• Basic knowledge of IT systems, hardware, software, and networks.
• Experience in retail or F&B industry is a plus.
• Comfortable working with various vendors.

Responsibilities

• Administer and maintain the company’s POS systems.
• Oversee and maintain basic IT infrastructure.
• Act as the go-to support for IT-related issues.

Skills

IT systems knowledge

Good communication

Organized

Vendor management

Education

Diploma in Information Technology

Tools

Google Workspace

Microsoft Office

Job description

About Fragrance Foodstuff Pte Ltd

Fragrance Foodstuff is one of Singapore’s most beloved household names in traditional snacks, best known for our premium Bak Kwa. But beyond our heritage products, we are a fast-evolving company blending tradition with innovation — from retail to frozen ready meals, digital marketing campaigns to character collaborations with global brands like Disney.

As we expand our operations and modernize our business processes, we’re looking for an enthusiastic IT Support Admin to join our growing team. If you enjoy problem-solving, enabling smooth operations, and want to be part of a legacy brand with a modern twist, we’d love to meet you.

Key Responsibilities

• Retail & POS Support: Administer and maintain the company’s POS systems across multiple outlets; coordinate with retail staff and external vendors for troubleshooting and enhancements.

• Networking & IT Infrastructure: Oversee and maintain basic IT infrastructure including internet connectivity, devices, and software across both HQ and retail locations.

• IT Helpdesk Role: Act as the go-to support for internal and outlet staff on IT-related issues; escalate and coordinate with vendors when necessary.

• Marketing Tech Support: Provide IT assistance for marketing campaigns

• Operational Platform Assistance: Support administrative tasks involving government/venue platforms such as submission of permits, LEW endorsements, floor plans, and employee passes.

• Cross-functional Support: Provide assistance for ad-hoc IT or marketing initiatives as required by different departments.

Requirements

• Basic knowledge of IT systems, hardware, software, and networks (retail or POS experience is a bonus)

• Comfortable working with vendors and internal users across different functions

• Organized, hands-on, and a good communicator

• Familiar with tools such as Google Workspace, Microsoft Office, and basic networking concepts

• Prior experience in retail or F&B industry will be a plus

• Diploma in Information Technology or equivalent will be a plus (optional)

Why Join Us?

• Be part of a heritage brand that’s embracing digital transformation

• Hands-on exposure across both operations and marketing

• Friendly, fast-paced environment with real impact on day-to-day business

• Opportunities for growth as the company expands both locally and internationally

Apply Now
If you're someone who thrives on being the problem-solver behind-the-scenes, and you love enabling systems to run smoothly — Fragrance wants you.

Send your resume to [e-mail]. Only shortlisted candidates will be contacted.