IT SUPPORT - 1 year Contract

INSIRO PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services company in Singapore is seeking a technical support specialist to install and configure hardware and software, troubleshoot issues, and provide desktop support. Candidates should have a Higher Nitec in IT/Computer Science and the ability to communicate well with users. The ideal candidate will exhibit strong organizational skills and the ability to thrive in a fast-paced environment.

Responsibilities

• Installing and configuring hardware, software, and networks.
• Troubleshooting software or hardware issues.
• Providing support for desktops, laptops, peripherals, and printers.

Skills

Diagnosing technical issues

Active Directory

Communication with end-users

Proficient in Microsoft applications

Team collaboration

Ability to work in fast-paced environments

Education

Higher Nitec in IT/Computer Science

Job description

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshoot and resolve issues with software or hardware.
• Work experience in an IT environment supporting desktops, laptops, peripherals, and printers
• Work experience in a service/help desk setting
• Proficient in applying tablet, desktop, Server Operating Systems, and all Microsoft applications
• Possession of advanced knowledge of Wireless technologies and LAN
• Possession of advanced knowledge of all Laptop hardware and Desktop types
• Strong knowledge of Active Directory and various technical support concepts, procedures, and practices
• Exceptional ability to work optimally in a fast-paced environment.
• Active Directory & Azure Maintenance Support (which includes Azure AD, On-Prem AD)
• Strong ability to effectively manage multiple tasks simultaneously
• Strong listening skills to fully understand what an end user’s needs and/or requests are.

Requirements

• Possess Higher Nitec in any relevant IT/ Computer Science
• Ability to perform diagnosis of technical issues
• Able to communicate well with end-users & have a strong sense of responsibility
• Proactive and a good team player, with a positive working attitude and able to follow instructions
• Able to work independently and work as a team
• Able to adapt to a dynamic working environment quickly