IT SUPPORT - 1 year Contract

INSIRO PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A local IT solutions provider in Singapore is seeking a dedicated IT Support Technician to install and configure computer systems. Responsibilities include troubleshooting hardware and software issues, providing service desk support, and managing various technical requests. Ideal candidates will possess a Higher Nitec in IT and have strong knowledge of Active Directory. A proactive, team-oriented attitude and the ability to adapt quickly to a dynamic environment are essential. This position offers a vibrant work atmosphere.

Qualifications

• Ability to perform diagnosis of technical issues.
• Proficient in applying various Operating Systems and Microsoft applications.
• Strong listening skills to understand user needs.

Responsibilities

• Install and configure hardware, software, and networks.
• Troubleshoot issues with software or hardware.
• Provide support in a service/help desk setting.

Skills

Troubleshooting

Microsoft applications

Wireless technologies

Active Directory

Education

Higher Nitec in IT/Computer Science

Job description

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshoot and resolve issues with software or hardware.
• Work experience in an IT environment supporting desktops, laptops, peripherals, and printers
• Work experience in a service/help desk setting
• Proficient in applying tablet, desktop, Server Operating Systems, and all Microsoft applications
• Possession of advanced knowledge of Wireless technologies and LAN
• Possession of advanced knowledge of all Laptop hardware and Desktop types
• Strong knowledge of Active Directory and various technical support concepts, procedures, and practices
• Exceptional ability to work optimally in a fast-paced environment.
• Active Directory & Azure Maintenance Support (which includes Azure AD, On-Prem AD)
• Strong ability to effectively manage multiple tasks simultaneously
• Strong listening skills to fully understand what an end user’s needs and/or requests are.
  
  

Requirements

• Possess Higher Nitec in any relevant IT/ Computer Science
• Ability to perform diagnosis of technical issues
• Able to communicate well with end-users & have a strong sense of responsibility
• Proactive and a good team player, with a positive working attitude and able to follow instructions
• Able to work independently and work as a team
• Able to adapt to a dynamic working environment quickly