IT Specialist

HashKey Capital; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

A leading financial technology firm is seeking an experienced IT Specialist to support operations in Singapore. Responsibilities include providing IT helpdesk support, managing servers and network infrastructure, and implementing cybersecurity measures. The ideal candidate will have a Bachelor's degree in IT and a minimum of 2 years' experience in IT operations, with a strong focus on compliance and emerging technologies like blockchain.

Qualifications

• Minimum 2 years' experience in IT operations or systems administration.
• Hands-on experience with helpdesk management.
• Strong knowledge of cybersecurity tools.

Responsibilities

• Provide IT helpdesk support for internal teams.
• Manage servers and network infrastructure.
• Implement and oversee cybersecurity measures.

Skills

Troubleshooting hardware and software

Cybersecurity practices

Network management

Compliance awareness

Education

Bachelor's degree in Information Technology or related field

Tools

Cybersecurity tools

Firewalls

VPNs

Job description

Position Overview

We are seeking an experienced and driven IT Specialist to support our growing operations in Singapore. The ideal candidate will have a strong background in enterprise IT support, infrastructure management, cybersecurity, and regulatory compliance — with a preference for candidates who are familiar with blockchain/Web3 environments and MAS regulatory frameworks.

Key Responsibilities

• Provide day-to-day IT helpdesk support for internal teams, including troubleshooting hardware, software, and network issues.
• Support and maintain internal enterprise applications such as productivity tools, user access systems, and cloud-based platforms.
• Manage and monitor servers and network infrastructure, ensuring high availability, scalability, and reliability.
• Implement and oversee cybersecurity measures, including endpoint protection, network security, firewall configurations, and incident response.
• Ensure compliance with Monetary Authority of Singapore (MAS) regulations, especially Technology Risk Management (TRM) guidelines and relevant IT audit requirements.
• Collaborate with global IT and security teams to align with group-wide standards and protocols.
• Maintain documentation for systems, policies, and procedures and provide input into continuous IT improvement initiatives.
• Stay current with emerging trends in blockchain/Web3 security, and contribute to internal security posture accordingly.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years’ experience in IT operations, systems administration, or cybersecurity.
• Hands-on experience with helpdesk management, enterprise IT systems, and server/network administration.
• Strong working knowledge of cybersecurity tools and practices, including firewalls, VPNs, and threat detection systems.
• Familiarity with MAS TRM and other Singapore regulatory IT requirements (required).
• Experience in blockchain or Web3 environments is a strong advantage.
• Excellent troubleshooting, communication, and stakeholder engagement skills.