IT Specialist

MDPI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company in Singapore is seeking an IT Specialist to provide operational support for Windows systems, troubleshoot connectivity issues, and manage M365 environments. The ideal candidate has a Bachelor's Degree in IT, 1-2 years of support experience, and strong communication skills. Join a dynamic team that values proactive problem-solving and interpersonal relationships.

Qualifications

• Certification in CompTIA A+ and Microsoft MS-900 is highly beneficial.
• 1 to 2 years of experience in an IT Support role.

Responsibilities

• Provide operational support for Windows laptop operating systems.
• Troubleshoot and resolve network connectivity issues.
• Manage and administrate M365 environments.
• Diagnose and resolve technical issues.
• Utilize ticketing systems to track IT issues.

Skills

Operational support for Windows laptop OS

Network troubleshooting

M365 administration

Hardware troubleshooting

Effective communication in English

Interpersonal skills

Education

Bachelor's Degree in Information Technology or related field

Tools

Jira

Job description

We are seeking a skilled IT Specialist with a well-rounded set of technical skills to join our dynamic team.

The ideal candidate is confident in delivering exceptional IT support, with a proactive approach to troubleshooting and problem-solving. If you have a passion for technology and enjoy working in a supportive and steady environment, please apply.

You will be responsible for the following areas:

• Provide operational support for Windows laptop operating systems and Microsoft Office applications.
• Demonstrate network knowledge to troubleshoot and resolve connectivity issues.
• Have basic knowledge of managing and administrating M365 environments.
• Have hardware troubleshooting skills to effectively diagnose and resolve technical issues.
• Utilize ticketing systems, such as Jira, to track and resolve IT issues.
• Communicate effectively in English, both written and verbal.
• Exhibit excellent interpersonal skills and a strong work ethic.

Skills and Abilities:

• Certification in CompTIA A+ and Microsoft MS-900 would be highly beneficial.
• Previous experience in IT support or related roles.

Experience and Education:

• A minimum of a Bachelor’s Degree in Information Technology, Information Systems, Computer Science, or a related field.
• 1 to 2 years of experience in an IT Support role.
• Only Singaporeans and SPR.