IT Specialist

MDPI AG; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking an IT Specialist to provide exceptional technical support and troubleshoot compute issues. The ideal candidate should have a Bachelor’s degree in IT, 1-2 years of related experience, and be proficient in using Microsoft Office and M365 environments. The role offers professional development and a flexible work schedule.

Benefits

Professional development

Flexible working hours

Competitive salary and benefits

Qualifications

• Certification in CompTIA A+ and Microsoft MS-900 is beneficial.
• 1 to 2 years of experience in IT support or related roles.
• Only Singaporeans and SPR can apply.

Responsibilities

• Provide operational support for Windows laptops and Microsoft Office applications.
• Troubleshoot and resolve connectivity issues.
• Manage and administrate M365 environments.
• Diagnose and resolve technical issues.
• Utilize ticketing systems to track IT issues.
• Communicate effectively in English.

Skills

Troubleshooting skills

Interpersonal skills

Network knowledge

Proficiency in English

Education

Bachelor’s Degree in IT or related field

Tools

Jira

Microsoft Office

M365

Job description

We are seeking for a skilled ITSpecialist with a well-rounded set of technical skills to join our dynamic team.

The ideal candidate is confident in delivering exceptionalITsupport, with a proactive approach to troubleshooting and problem-solving.

If you have a passion in technology and enjoying working in a supportive and steady environment, please do apply.

Job Responsibilities

• Provide operationalsupportfor Windows laptop operating systems and Microsoft Office applications.

• Demonstrate network knowledge to troubleshoot and resolve connectivity issues.

• Have basic knowledge for managingandadministratingM365 environments.

• Havehardware troubleshooting skills to effectively diagnose and resolve technical issues.

• Utilize ticketing systems, such as Jira, to track and resolveITissues.

• Communicate effectively in English, both written and verbal.

• Exhibitexcellent interpersonal skills and a strong work ethic.

Skills and Abilities

• Certification in CompTIA A+ and MicrosoftMS-900 would be highly beneficial.

• Previous experience inITsupportor related roles.

Requirements

• A minimum of a Bachelor’s Degree in Information Technology, Information System, Computer Science, or a related field

• 1 to 2 years of experience in an IT Support role

• Only Singaporeans and SPR

What we offer:

• Professional and personal development
• International work environment
• Flexible working hours in the limits of a full-time job
• Competitive salary, benefits

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