IT Project & Service Manager (MNC / 5 days)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

An international technology and engineering company in Singapore seeks an IT Project & Service Manager with extensive experience. The role involves managing IT projects, collaborating with stakeholders, and ensuring quality service delivery. The ideal candidate will have a degree in Computer Science or Engineering, strong leadership skills, and knowledge in IT infrastructure and security systems.

Qualifications

• Minimum 8 years in IT industry with shared service/business roles.
• 3+ years in portfolio project management and team leadership.
• Certification in IT Project Management (CITPM or PMP) is a bonus.

Responsibilities

• Manage IT projects ensuring delivery within scope, budget, and timelines.
• Serve as main IT contact building relationships with stakeholders.
• Drive continuous improvement in IT service delivery and business impact.

Skills

IT infrastructure

Security systems

Web/portal development

AI

Cybersecurity

Risk management

Education

Degree in Computer Science or Computer Engineering

Tools

ERP SAP

Job description

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for a skilled IT Project & Service Manager to join their team and contribute to their ongoing success.

Location: Jalan Boon Lay

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Serve as the main IT contact for the Line of Business (LOB), building strong relationships with senior stakeholders.
• Ensure efficient delivery of IT services and compliance with Service Level Agreements (SLAs).
• Act as a liaison between Group IT and business units, resolving issues and supporting smooth collaboration.
• Manage a portfolio of IT projects, ensuring delivery within scope, budget, and timelines.
• Lead cross-functional teams to meet project goals and ensure successful implementation.
• Support the rollout of Group IT initiatives and ensure effective communication to end users.
• Work with stakeholders to maximize ROI and business value from IT solutions.
• Drive continuous improvement in IT service delivery, cost efficiency, and business impact.
• Advise on IT risks and opportunities, identifying technologies that support business growth and efficiency.
• Promote Group IT policies and best practices across local and overseas units.
• Manage the IT budget for the business area and allocate costs to LOBs appropriately.
• Assist in pre-audit checks and ensure timely resolution of identified IT issues.

Requirements:

• Min. Degree in Computer Science, Computer Engineering or equivalent
• Minimum 8 years of expertise in the IT industry in shared service/business partnership roles, including 3+ years in portfolio project management and team leadership
• Possess knowledge of IT infrastructure, security systems, web/portal development
• Excellent written and verbal communication skills, capable of interacting with senior management and operational staff
• Possess certification in IT Project Management (I.e., CITPM or PMP) is a good bonus
• Experience in AI, cybersecurity and risk management
• Familiarity with ERP SAP system and processes

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312