IT Project Officer (Government, UP 5k, Central)

ScienTec Consulting Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an IT Project Officer to provide operational support in a government agency. The successful candidate will assist with ICT migration activities, offer user guidance, and manage communications with stakeholders. A Diploma or Degree in IT or Business IT is required, along with strong organisational skills. This position offers a salary of up to $5000/month.

Qualifications

• Strong coordination and organisational skills with attention to detail.
• Prior experience in ICT support, project coordination, or user onboarding preferred.
• Able to manage multiple tasks and work with cross-functional teams.

Responsibilities

• Provide guidance to users on ICT equipment usage.
• Assist in scheduling and planning ICT migration activities.
• Prepare meeting minutes and maintain project documentation.
• Act as the main contact for user communications during migration.

Skills

Coordination skills

Organisational skills

ICT support

Education

Diploma or Degree in Information Technology, Business IT, or related discipline

Job description

Gain valuable experienceworking in agovernment agency

Position: IT Project Officer
Location:Central
Working Days:5 Days Work Week
Salary:Up to $5000/month

Job scope:

Operational Support

• Provide guidance to users on the use of ICT equipment/devices in accordance with SOPs and guidelines.
• Act as a customer service consultant to support users during the transition to new ICT equipment/devices.
• Handle and close ICT-related service requests and queries.
• Serve as the liaison point with relevant internal and external stakeholders.

ICT Planning & Coordination

• Assist in scheduling and planning ICT migration activities.
• Coordinate project timelines, milestones, and deliverables.
• Work closely with technical teams, vendors, and users to ensure smooth execution of migration plans.
• Track project progress, manage risks, and monitor asset movements and equipment changes.
• Coordinate equipment delivery, installation, and decommissioning with vendors.

Administrative & Documentation Duties

• Prepare meeting minutes, status updates, and presentation materials.
• Maintain and update records such as ICT policies, user guides, and project documentation.
• Develop and update user manuals, FAQs, and training materials.
• Support documentation and approval processes for change requests.

User & Stakeholder Support

• Act as the main point of contact for user communications before, during, and after the migration.
• Facilitate user onboarding, briefings, and readiness checks.
• Gather user feedback and manage support queries related to the migration.
• Support internal communications and escalate unresolved issues appropriately

Requirements:

• Diploma or Degree in Information Technology, Business IT, or related discipline.
• Strong coordination and organisational skills with attention to detail.
• Prior experience in ICT support, project coordination, or user onboarding preferred.
• Able to manage multiple tasks and work with cross-functional teams.

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Ricky Teo Xi Er| R2198412
ScienTec Consulting Pte Ltd | 11C5781