IT Project Manager - ICC Academy

International Chamber of Commerce; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Partial work from home opportunities

Job summary

ICC Academy, the educational arm of ICC, seeks an IT Project Manager based in Singapore to oversee technology projects within its portfolio. You will report to the Technology Director and collaborate on LMS, e-Commerce, student information systems, and proctoring platforms to drive improvements and user satisfaction.

The role emphasizes governance, stakeholder communication, and delivering robust IT solutions in an international context, with partial remote work opportunities.

Qualifications

• Hold a diploma or bachelor’s degree in computer science, computer engineering, information technology, or a related discipline.
• Minimum of four years of experience in software development, implementation, and support (data analysis/visualisation preferred).
• Have in-depth knowledge of SQL databases (MySQL & MS SQL), PHP, MVC/Web services, REST API, Bootstrap, and frameworks like Node.js.
• Hands-on and motivated to continually enhance technical skills.
• Familiar with data analytics solutions, Microsoft technologies, and Business Intelligence.
• Experienced in Agile Scrum methodology.
• Possess excellent technical skills, attention to detail, and ability to meet deadlines.
• Team player with strong interpersonal skills; innovative and results-oriented.
• Organised self-starter with the ability to work autonomously.

Responsibilities

• Engage in all stages of the software development life cycle including design, development, integration, testing, deployment, maintenance, and customer support for intricate systems.
• Serve as a single point of contact for users; analyze issues and implement resolutions.
• Manage cloud infrastructure and services such as Microsoft Azure and Cloudflare.
• Manage integrations with LMS, e-Commerce, proctoring, and certification platforms.
• Embrace an automation-first mindset to minimise manual tasks and optimise operations.
• Proactively monitor payments to support the e-commerce platform and gateways.
• Research, identify, design, and implement new technology solutions to support ICC Academy’s ambitions.
• Ensure proper documentation, notification, escalation, tracking, and follow-up of incidents/requests.

Skills

SQL

REST API

MVC/Web services

Bootstrap

Node.js

Agile Scrum

Microsoft technologies

Business Intelligence

Data analysis & visualization

Education

Diploma or Bachelor's degree in CS/CE/IT

Tools

MySQL

MS SQL

PHP

Bootstrap

Node.js

Job description

The role

We are seeking an IT Project Manager based in Singapore to join the ICC Academy, ICC’s educational arm providing a wide range of specialised certification programmes, short-online courses and customisable workshops for professionals and businesses operating internationally.

In this role, you will oversee projects in ICC Academy’s technology portfolio, developing a thorough understanding of business processes, rules, data flows, and system impacts. Reporting to the Technology Director, you will work with key systems, services, and data to enhance the Learning Management System, e-Commerce, Student Information System, and exam proctoring platforms.

Your responsibilities will include:

• Engaging in all stages of the software development life cycle including design, development, integration, testing, deployment, maintenance, and customer support for intricate systems.
• Serving as a single point of contact for users regarding all technical queries, analysing issues, developing a trouble shooting policy and researching/implementing resolutions.
• Managing cloud infrastructure and services such as Microsoft Azure and Cloudflare.
• Managing the integrations with related platforms (LMS, e-Commerce, proctoring, certification etc.).
• Embracing an "automation first" mindset, aiming to minimise manual tasks, improve processes and optimise the operations of support team. Providing application administrative support across applications as needed.
• Proactively monitoring the payments to provide support on the e-commerce platform and the payment gateways.
• Researching, identifying, designing, and implementing new technology solutions to support ICC Academy’s ambitions and future requirements.
• Ensuring proper documentation, notification, escalation, tracking, and follow up of incidents/requests are conducted in a timely manner.

What we offer:

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Partial work from home opportunities

Ready to join us?

Requirements

• Hold a diploma or bachelor’s degree in computer science, computer engineering, information technology, or a related discipline;
• Have a minimum of four years of experience in software development, implementation, and support (experience in data analysis and visualisation is preferred);
• Have in-depth knowledge of SQL databases (MySQL & MS SQL), PHP, MVC/Web services, REST API, Bootstrap, and frameworks like Node.js.;
• Are hands‑on and highly motivated with a desire to continually enhance technical skills;
• Are preferably familiar with data analytics solutions, Microsoft technologies, and Business Intelligence;
• Are experienced in Agile Scrum methodology;
• Possess excellent technical skills, attention to detail, and an ability to adhere to deadlines;
• Are a team player with great interpersonal skills who is innovative and results-oriented;
• Are an organised self-starter with the ability to work autonomously.

Terms and conditions

Estimated start date:

ASAP

Department:

Global Partnerships and Development department

Contract type and duration:

Permanent contract, full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone.