IT Project Manager

icc academy private ltd.; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Partial work from home opportunities

Learning & development opportunities

International environment

Job summary

ICC Academy in Singapore is seeking an IT Project Manager to oversee projects within ICC Academy's technology portfolio, including Learning Management System, e-Commerce, Student Information System, and exam proctoring platforms.

Reporting to the Technology Director, you will guide the full software development lifecycle, act as the single point of contact for users, manage Azure and related services, drive integrations, and promote an automation-first approach while supporting payments and

Qualifications

• Hold a diploma or bachelor's degree in computer science, computer engineering, information technology, or a related discipline.
• Minimum of six years experience in software development, implementation, and support.
• Familiarity with data analysis and visualization is preferred.
• Experience with Agile Scrum methodology.

Responsibilities

• Engaging in all stages of the software development lifecycle including design, development, integration, testing, deployment, maintenance, and customer support for intricate systems.
• Serving as a single point of contact for users regarding all technical queries, analysing issues, developing a trouble shooting policy and researching/implementing resolutions.
• Managing cloud infrastructure and services such as Microsoft Azure and Cloudflare.
• Managing the integrations with related platforms (LMS, e-Commerce, proctoring, CRM etc.).
• Embracing an "automation first" mindset, aiming to minimise manual tasks, improve processes and optimise the operations of support team. Providing administrative support across applications as needed.
• Proactively monitoring the payments to provide support on the e-commerce platform and the payment gateways.
• Researching, identifying, designing, and implementing new technology solutions to support ICC Academy's ambitions and future requirements.
• Ensuring proper documentation, notification, escalation, tracking, and follow up of incidents/requests are conducted in a timely manner.

Skills

Software development experience

Agile Scrum

Team collaboration

Data analytics familiarity

Education

Bachelor's or Diploma in CS/IT

Tools

DotNet

MVC/Web services

REST API

Bootstrap

Microsoft technologies

Job description

We are seeking an IT Project Manager based in Singapore to join the ICC Academy, ICC's educational arm providing a wide range of specialised certification programmes, short-online courses and customisable workshops for professionals and businesses operating internationally.

In this role, you will oversee projects in ICC Academy's technology portfolio, developing a thorough understanding of business processes, rules, data flows, and system impacts. Reporting to the Technology Director, you will work with key systems, services, and data to enhance the Learning Management System, e-Commerce, Student Information System, and exam proctoring platforms.

Your responsibilities will include:

• Engaging in all stages of the software development lifecycle including design, development, integration, testing, deployment, maintenance, and customer support for intricate systems.
• Serving as a single point of contact for users regarding all technical queries, analysing issues, developing a trouble shooting policy and researching/implementing resolutions.
• Managing cloud infrastructure and services such as Microsoft Azure and Cloudflare.
• Managing the integrations with related platforms (LMS, e-Commerce, proctoring, CRM etc.).
• Embracing an "automation first" mindset, aiming to minimise manual tasks, improve processes and optimise the operations of support team. Providing administrative support across applications as needed.
• Proactively monitoring the payments to provide support on the e-commerce platform and the payment gateways.
• Researching, identifying, designing, and implementing new technology solutions to support ICC Academy's ambitions and future requirements.
• Ensuring proper documentation, notification, escalation, tracking, and follow up of incidents/requests are conducted in a timely manner.

What we offer:

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Partial work from home opportunities

Requirements

• Hold a diploma or bachelor's degree in computer science, computer engineering, information technology, or a related discipline;
• Have a minimum of six years of experience in software development, implementation, and support (experience in data analysis and visualisation is preferred);
• Have in-depth knowledge of DotNet, MVC/Web services, RESTAPI and Bootstrap;
• Are hands-on and highly motivated with a desire to continually enhance technical skills;
• Are preferably familiar with data analytics solutions, Microsoft technologies, and Business Intelligence;
• Are experienced in Agile Scrum methodology;
• Possess excellent technical skills, attention to detail, and an ability to adhere to deadlines;
• Are a team player with great interpersonal skills who is innovative and results-oriented;
• Are an organised self-starter with the ability to work autonomously.

Terms and conditions

Estimated start date: ASAP