IT Project Executive (Infrastructure)

Job Responsibilities:

System Administration:

• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Perform local server administration to facilitate software distribution & patch management service.
• Manage and deploy Global related policies for patch management.
• Collaborate with the IT team to implement and maintain security protocols and measures.
• Perform Global policy compliance on various Control surveys
• Perform asset management & ensure up to date asset records.
• Coordinate with vendors to support on various technical support or activities like VAPT, Phishing campaigns
• Coordinate with vendors on asset purchases, PO issuance, GRN and invoicing

Project Activities:

• Assist in the implementation of IT projects, ensuring they are executed efficiently and within established timelines.
• Provide first-level support to end-users, resolving technical issues and inquiries promptly.
• Assist in the configuration and deployment of project related hardware and software solutions.
• Provide and maintain accurate records of project-related activities and technical support requests.
• Assist in user training and documentation as needed.
• Support both pre and post projects follow up

Job Requirements:

• Minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline.
• Excellent technical knowledge of network and PC hardware, including Microsoft Windows/M365 platform.
• Hands-on experience with hardware installation, configuration, and maintenance.
• Working technical knowledge of current network protocols, operating systems, and standards.
• Ability to conduct research into PC issues and products as required.
• Able to read and understand technical manuals and write technical documentation.
• Familiarity with IT service management tools and ticketing systems is a plus

Skills/ Competencies

• Technical skillsets in Infrastructure
• Good written and verbal communication skills
• Ability to work under pressure and tight deadlines
• Strong teamwork & good resource planning skills with attention to details
• A self-motivator who can work both independently & as part of a team