IT Project Coordinator

Zenith Infotech (S) Pte Ltd; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

Zenith Infotech (S) Pte Ltd in Singapore seeks a capable project support professional to assist the project manager across the full software development lifecycle. You will gather information, manage documents, coordinate stakeholders and vendors, prepare agendas and minutes, and track timelines and milestones.

Strong English communication and proficiency with MS Office and tools such as Confluence and Jira are essential; prior IT/Infocomm experience is preferred.

Qualifications

• Degree in IT or CS or equivalent qualification.
• At least 2 years of IT/Infocomm experience with exposure to end-to-end SDLC; Singapore experience preferred.
• Proficient in information gathering and reporting.
• Proficient in document management.
• Proficient in stakeholder communications, timelines and milestones tracking.
• Proficient in quality control support and change request management.
• Proficient in vendor coordination and administrative support.
• Strong English communication skills.
• Proficiency in MS Office and project mgmt tools (Confluence, Jira).

Responsibilities

• Assist Project Manager and complement responsibilities.
• Gather and report project information.
• Schedule and organise meetings with stakeholders and vendor.
• Prepare agendas and take detailed minutes.
• Follow up on action items and provide regular status reports.
• Maintain and organise all project documents including minutes of meetings and ensure version control.
• Coordinate stakeholder communications and track vendor deliverables.
• Monitor timelines and alert the PM of potential delays; track milestones.
• Log and track change requests and communicate approved changes to relevant parties.
• Provide administrative support and help coordinate training/onboarding with vendors.

Skills

Information gathering

Reporting

Document management

Stakeholder communication

Timeline & milestones tracking

Quality control support

Change request management

Vendor coordination

Administrative support

English communication skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Confluence

Jira

Education

Degree in IT/CS

Tools

Confluence

Jira

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate shall have at least two (2) years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC). Experience with implementation in Singapore is preferred.
• The Candidate main role is to assist Project Manager and to complement his/her responsibilities.
• The Candidate is to be proficient in information gathering and reporting that include:
• Compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor
• Prepare agendas and take detailed minutes
• Follow up on action items from meetings
• Prepare regular status reports for the project manager

The Candidate is to be proficient in document management that includes:

• Maintain and organise all project-related documents including minutes of meetings provided by vendor.
• Ensure version control of important files
• Create and update project documentation as needed

The Candidate is to be proficient in stakeholder communications, timeline and milestones

tracking that includes:

• Act as a liaison between project manager and internal stakeholders
• Distribute project updates and communications
• Manage and respond to routine project-related queries
• Monitor project timelines and alert project manager of any potential delays
• Track milestone completions and deliverables
• Update project management tools with current progress

The Candidate is to be proficient in quality control support and change request management that includes:

• Assist in coordinating quality assurance activities
• Help manage the user acceptance testing (UAT) process
• Collect and organise feedback from UAT sessions
• Log and track change requests
• Assist in assessing the impact of proposed changes
• Help communicate approved changes to relevant parties

The Candidate is to be proficient in vendor coordination and administrative support that

includes:

• Assist in managing day-to-day interactions with vendors
• Track vendor deliverables and performance
• Coordinate vendor meetings and communications
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation
• The Candidate shall have a good command of English and effective communications skills to interact and coordinate with end-users. This includes gathering user requirements, communicating proposed vendor solution, supporting user acceptance testing, supporting end-user training, and resolving issues with helpdesk agents and external vendors.
• The Candidate shall demonstrate competency in Microsoft applications including Word, Excel and Outlook.
• The Candidate is to have competency in Project Management tracking tools such as Confluence, Jira.
• Upon being shortlisted, the Candidate shall attend an interview. The Candidate must be able to demonstrate his/her proficiency in meeting all the above Skills Requirements in Section 3 during the interview.