IT Production Engineer

Quality Control Specialist - Pest Control; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading company seeks an experienced Quality Control Specialist to support trading floor operations. Candidates must have strong IT support experience combined with a solid understanding of financial markets and trading processes. Key responsibilities include incident management, performance tuning, and ensuring system availability in a fast-paced environment. Ideal applicants will have experience with trade applications like Bloomberg, knowledge of scripting for automation, and familiarity with ITIL practices.

Qualifications

• 5+ years of experience in IT production support, preferable in trading environments.
• Strong understanding of financial markets and trading processes.
• Hands-on knowledge of hybrid cloud technology and middleware application structure.

Responsibilities

• Provide day-to-day support for trade floor operations and applications.
• Monitor and troubleshoot issues related to trade floor systems and minimize impact on trading activities.
• Document support procedures and perform system health checks.

Skills

Scripting languages

Communication skills

Problem-solving

Education

Bachelor's or Master's degree in computer science

Tools

Bloomberg

Reuters

SQL

Oracle

MongoDB

Job description

Job Description

Responsibilities
- Provide day-to-day support for trade floor operations and applications.
- Monitor and troubleshoot issues related to trade floor systems, applications, and infrastructure.
- Ensure timely resolution of incidents and minimize impact on trading activities.
- Coordinate with development teams for bug fixes, enhancements, and deployments.
- Perform system health checks, log analysis, and performance tuning.
- Implement and maintain monitoring tools to ensure system availability and performance.
- Participate in on-call rotation to provide 24/7 support for critical issues.
- Document support procedures, configurations, and troubleshooting steps.

Requirements:
- Bachelor's or Master's degree in computer science or a related field.
- 5+ years of experience in IT production support, preferably in a trading floor environment.
- Strong understanding of financial markets and trading processes.
- Experience with trade floor applications such as Bloomberg, Reuters, and trading platforms.
- Knowledge of scripting languages (e.g., Shell, Python) for automation and monitoring.
- Familiarity with ITIL practices for incident, problem, and change management.
- Excellent communication skills and ability to work under pressure.
- Proven ability to work independently and collaboratively in a team environment.

Desirable Skills
- Experience with electronic trading systems and FIX protocol.
- Knowledge of market data feeds and connectivity.
- Understanding of networking concepts (TCP/IP, routing, firewalls).
- Hands-on knowledge in hybrid cloud and know how middleware and applications are structured and interconnected
- Certification in ITIL, AWS, or other relevant areas.
- Familiarity with database technologies (SQL, Oracle, MongoDB).