IT OPERATIONS TECHNICIAN

MAXXA PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in Singapore is seeking an IT Support professional to manage and maintain their computer systems and networks. The ideal candidate will possess a Diploma in an IT-related field and demonstrate strong problem-solving skills. Responsibilities include troubleshooting issues, ensuring data integrity, and providing support to users. This position demands a commitment to a 6-day work week and the ability to work independently in a dynamic environment.

Qualifications

• IT-related Diploma or equivalent required.
• Good problem-solving and communication skills necessary.
• Ability to work independently and manage a fast-paced environment.

Responsibilities

• Monitor and maintain computer systems and networks.
• Diagnose and troubleshoot technical issues.
• Provide IT support via phone and email.

Skills

Problem-solving

Communication

Education

Diploma in IT related field or equivalent

Job description

Job Description:-

• Monitor and maintain computer systems and networks.
• Diagnose and troubleshoot technical issues, including network configurations and cloud management.
• Manage hardware and software licensing, ensuring compliance with regulatory requirements.
• Maintain system security and ensure data integrity.
• Report and escalate issues or alerts promptly in accordance with established guidelines.
• Provide IT support and respond to inquiries via phone and email.
• Accurately complete daily tasks using checklists and handle additional assignments as required.

Requirements:-

• Possess a Diploma in IT related field or equivalent.
• Ability to work independently and target oriented in a fast-paced environment.
• Able to visit job site.
• On-site support and resolution of all software and equipment issues.
• Ability to diagnose and troubleshoot basic technical issues.
• Good problem-solving and communication skills.
• Able to commit to 6 day work week