IT Onsite Engineer

JTE Recruit Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Join a dynamic IT service provider in a roaming role, offering essential hardware support to corporate clients and end users. This position provides an excellent opportunity for those looking to start their career in IT, with comprehensive training provided. You will be responsible for troubleshooting and resolving hardware issues, ensuring customer satisfaction through timely updates and efficient service. Enjoy a supportive work environment with a focus on professional growth, where your contributions will make a real impact. If you're ready to embark on an exciting journey in the tech industry, this role is perfect for you.

Benefits

Transportation cost reimbursement

Completion bonus

Qualifications

• Minimum Nitec in IT or related studies required.
• No experience required; training will be provided.

Responsibilities

• Provide IT hardware support for desktops and laptops.
• Troubleshoot hardware and software failures.
• Handle service appointments and update customers.

Skills

IT hardware support

Troubleshooting

Customer service

Operating systems installation

Education

Nitec in IT or related studies

Tools

Ticketing system

Job description

Our Client:

• IT Service Provider

• Monday - Friday, 8.30am - 6pm

• Central - Bukit Merah

• Roaming Role - Required to travel island wide daily (Transportation cost will be reimbursed)

• Basic UP $3000 + Completion Bonus

• 1 Year Contract Renewable

Responsibilities:

• Provide IT hardware support on desktops and laptops for end users and corporate customers.

• Update customers on service appointments and service status until the closure of service incidents.

• Ensure proper parts handling and movement within the team during transit to customers.

• Support and troubleshoot hardware and software failures or problems.

• Install operating systems, firmware, and BIOS.

• Handle and resolve assigned cases through the ticketing system.

• Work closely with dispatchers, leads, and supervisors to ensure all jobs are completed and closed in a timely manner.

• Attend new product training via web-based training.

Requirements:

• Minimum Nitec in IT or related studies.

• No experience required; training will be provided.

• Willing to travel island wide daily (roaming role); transport cost shall be reimbursed.

For interested applicants, please click "APPLY NOW".

We regret to inform that only shortlisted candidates will be notified.

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Shanice Teo Le Yi | EA Reg No: R1986162

JTE Recruit Pte Ltd | EA Lic No: 14C7215