Job Description
Network & Infrastructure
- Manage and maintain network infrastructure, Hands-on (LAN, WAN, SD-WAN, VPN, firewalls)
- Oversee rollout and operations of SD-WAN, with future roadmap into ZTNA / SASE
- Ensure uptime and performance across HQ and retail stores
- Lead telco management (circuits, SIMs, provisioning, escalations)
- Support new store setup and project-based infrastructure deployment
Cybersecurity & Governance
- Own and drive Cyber Trust Mark and Data Protection Trust Mark (DPTM) requirements
- Implement and validate network security controls, segmentation, and access policies
- Manage and review external VAPT vendors and remediation tracking
- Conduct and support internal VAPT / security testing exercises
- Ensure alignment with security best practices and audit requirements
Cyber Insurance & Incident Readiness
- Act as the main point of contact for cyber insurance and IRM vendor
- Coordinate incident response requirements, reporting, and readiness
- Ensure controls meet insurer expectations and policy obligations
Cloud & Security Operations
- Manage and maintain firewall environments (on-prem and cloud)
- Work with Azure networking components, including Azure Firewall
- Support secure connectivity between on-prem, cloud, and vendors
Operations, Support & Vendor Management
- Troubleshoot network and security incidents end-to-end
- Work closely with vendors for delivery, escalation, and issue resolution
- Provide on-site support at retail stores when required for incident resolution or deployment
- Handle ad-hoc IT operational support where needed across infrastructure and systems
- Maintain documentation (network diagrams, SOPs, security controls)
Job Requirements
- Minimum 5 years of hands‑on experience in network and security roles
- Strong knowledge of firewalls, routing, switching, VPN, and network design
- Experience managing multi‑site environments
- Exposure to VAPT, security audits, or compliance frameworks
- Experience handling external vendors and security assessments
- Familiar with telco provisioning and infrastructure rollout
- Must be physically on‑site in Singapore and travel to stores when required
- Strong ownership mindset and ability to drive initiatives independently