IT Network & Infrastructure Manager

Lifelong Learning SG; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Lifelong Learning SG (LLSG) invites applications for the Manager, IT (Network & Infrastructure) to own and improve the organisation's network, infrastructure, and end-user computing in a vendor-managed service model.

Reporting to the Head of Digital Services, the role focuses on operational stability, cybersecurity, regulatory compliance, and service optimisation, coordinating vendors and maintaining documentation.

Qualifications

• Background in IT, Computer Science, or related discipline.
• 1–2 years of relevant IT experience.
• Foundational knowledge of IT infrastructure and networking concepts.

Responsibilities

• Ensure availability, performance, and resilience of infrastructure services.
• Act as the primary in-house escalation point for infrastructure incidents.
• Coordinate vendors for incident resolution, change implementation, and ongoing support.
• Maintain accurate infrastructure documentation, network diagrams, and asset records.
• Operate within a vendor-managed delivery model with in-house ownership and accountability.
• Review vendor performance against SLAs and operational requirements.

Skills

IT infrastructure

Networking basics

Vendor management

Communication

Structured environment

Education

IT/CS degree

Job description

Lifelong Learning SG (LLSG) invites applications for the Manager, IT (Network & Infrastructure) to own and improve the organisation's network, infrastructure, and end-user computing in a vendor-managed service model.

Reporting to the Head of Digital Services, the role focuses on operational stability, cybersecurity, regulatory compliance, and service optimisation, coordinating vendors and maintaining documentation.