IT Network Engineer

MTS SYSTEMS ENGINEERING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading engineering firm in Singapore seeks a candidate to manage network incidents and troubleshoot complex networking issues. The ideal candidate will have a diploma or degree in engineering or computer science and hands-on experience with routers and switches. Strong problem-analysis skills and the ability to work under pressure are crucial for this role.

Qualifications

• Hands-on experience with routers and switches for troubleshooting.
• Advanced experience in troubleshooting complex network problems.
• Knowledge of advanced networking technologies is a plus.

Responsibilities

• Manage network incidents escalations from L1/L2.
• Collaborate with infra teams for troubleshooting.
• Coordinate with vendor support teams.
• Handle critical network incidents under pressure.

Skills

Routing

Switching

Problem-analysis skills

Advanced troubleshooting

Education

Diploma or Bachelor’s degree in engineering or computer science

Job description

Overview

In-depth understanding of networking concepts including Routing, Switching, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP, WLAN, WLC, AP, WiFi, SSID, Clear Channel Assessment (CCA), heat maps, and related technologies.

Responsibilities

• Management of network incidents escalations from L1/L2, incident and problem management, and security incident response.
• Collaborate with respective infra tower teams to troubleshoot and identify root causes related to network issues.
• Coordinate with network vendors’ support teams for troubleshooting, identification, and resolution of network problems.
• Handle critical network incidents under pressure to resolve them in a timely manner and minimize business impact.
• Attend conference calls with other support teams for problem identification and resolution.
• Maintain good communication skills and the ability to work independently.
• Adhere to the bank’s processes and policies.
• Ability to work under pressure and with minimal supervision.

Qualifications

• Diploma or Bachelor’s degree in engineering or computer science.
• Hands-on experience with routers and switches for basic troubleshooting of network-related problems and incidents.
• Advanced hands-on experience in troubleshooting complex network problems.
• Logical thinking and problem-analysis skills to troubleshoot complex network problems, isolate root causes, and provide suitable resolutions.
• Knowledge of advanced network technologies such as VXLAN, Cisco ACI, VXLAN BGP EVPN, SDA, SD-WAN, etc., is an added advantage.