IT migration Coordinator

TECH AALTO PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Tech Aalto Pte Ltd in Singapore is seeking a Client Migration Specialist to support customer migration and onboarding for a leading global financial institution. You will coordinate end-to-end migration activities, serve as the main client liaison, and ensure regulatory compliance across platforms.

Ideal candidates have 2–5 years in Banking/FS or Client Operations, strong communication, and proficiency with Microsoft Office for documentation and reporting.

Qualifications

• 2–5 years of experience in Banking, Financial Services, or Client Operations.
• Strong communication and stakeholder engagement.
• Experience in client onboarding, account servicing, or banking operations.
• Excellent organizational and problem-solving skills.
• Proficiency in Excel, Word, Outlook for documentation and reporting.

Responsibilities

• Coordinate end-to-end client migration activities to ensure smooth transitions to new banking platforms.
• Act as the primary client liaison, managing communication throughout the migration process.
• Collaborate with internal teams to meet migration milestones on schedule and resolve operational challenges.
• Validate client documentation, account information, and onboarding requirements to ensure accuracy and compliance.
• Track migration progress and deliver regular status updates to stakeholders.
• Address and resolve client queries promptly, escalating complex issues as needed.
• Ensure adherence to banking policies and regulatory requirements throughout the migration lifecycle.
• Support post-migration activities to facilitate successful client adoption and operational stability.

Skills

Communication skills

Stakeholder engagement

Multitasking

Tools

Microsoft Office

Job description

Company Overview

Tech Aalto delivers best-in-class technology resourcing solutions, specializing in Executive Search, Permanent & Contract staffing, RPO & Outsourcing. Headquartered in Singapore, it connects top global tech talent to fuel client business growth.

Job Summary

We are seeking a Client Migration Specialist to support customer migration and onboarding activities for a leading global financial institution. The role involves coordinating client migrations, managing stakeholder communication, validating documentation, and ensuring a seamless transition to new banking platforms and services.

Responsibilities

• Coordinate end-to-end client migration activities to ensure smooth transitions to new banking platforms
• Act as the primary client liaison, managing communication throughout the migration process to maintain client satisfaction
• Collaborate with internal teams to meet migration milestones on schedule and resolve operational challenges
• Validate client documentation, account information, and onboarding requirements to ensure accuracy and compliance
• Track migration progress and deliver regular status updates to stakeholders for transparency and issue mitigation
• Address and resolve client queries promptly, escalating complex issues to appropriate teams when necessary
• Ensure adherence to banking policies and regulatory requirements throughout the migration lifecycle
• Support post-migration activities to facilitate successful client adoption and operational stability

Required competencies and certifications

• 2–5 years of experience in Banking, Financial Services, or Client Operations
• Strong communication skills demonstrated by effective client and stakeholder engagement
• Experience in client onboarding, account servicing, or banking operations ensuring accurate and compliant processes
• Excellent organizational and problem-solving skills applied to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office applications (Excel, Word, Outlook) for documentation and reporting

Preferred competencies and qualifications

• Experience with banking migration or transformation projects to support complex change initiatives
• Knowledge of commercial banking, treasury services, or payment operations to enhance migration understanding
• Experience collaborating with cross-functional teams and coordinating projects to drive timely delivery

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
Tech Aalto Pte Ltd | 24S2130 EA ?Pushpanjli Kir | | 1657306.