IT Maintenance Engineer (Rotating Shift) / IT Industry / West (Entry-level Welcome)

Borr Drilling; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading MNC in the IT industry is seeking an IT Maintenance Engineer to support their operations and enhance their team amidst expansion. This role involves providing technical support, managing client requirements, and working closely with product vendors to ensure seamless service delivery.

Qualifications

• Minimum Nitec/Diploma in a related field.
• At least 1 year of relevant experience.

Responsibilities

• Provide 24/7 technical support and assistance.
• Diagnose and resolve technical issues promptly.
• Collaborate with vendors to enhance IT solutions.

Skills

Technical assistance

Diagnosis and resolution of issues

Client communication

Knowledge in IT security

Education

Nitec/Diploma in related field

Job description

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an IT Maintenance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to clients when required.
• Support operations on a 24/7 basis, with rotating shifts.
• Diagnose and resolve technical issues promptly.
• Communicate complex technical information in simple terms to clients.
• Understand and manage client requirements.
• Collaborate with the support team to escalate unresolved issues to the relevant product vendors.
• Maintain close communication with vendors to improve and support product solutions based on feedback and industry trends.
• Continuously enhance knowledge in IT security products and solutions.
• All other adhoc duties as assigned.

Requirements:

• Minimum Nitec/Diploma or other related field of studies.
• Minimum 1 years’ relevant experience.

We regret that only shortlisted candidate will be notified.

Email: [e-mail]

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