IT Lead (1 year contract)

People Profilers; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an IT Support Specialist to assist in managing daily IT operations, supporting users, and ensuring IT KPIs are met. Candidates need at least 2-3 years of IT support experience and strong communication skills. Competitive remuneration and benefits are offered. Interested applicants can email their resume to the provided address.

Benefits

Competitive remuneration package

Comprehensive benefits

Qualifications

• Min 2-3 years experience in IT support.
• Ability to communicate with different levels of stakeholders.

Responsibilities

• Manage day-to-day tasks of SG IT support team.
• Provide technical assistance for computer systems.
• Ensure all PCs are protected with Anti-Virus software.

Skills

User ID management

Basic network knowledge

Team Player

Education

ITE/Diploma/Degree

Job description

• To support IT Operations Manager to manage day-to-day tasks of SG IT support team and IT KPIs for Singapore.
• Co-lead team to support computer users with the operation/repair of computer systems and other technological equipment as well as provide technical assistance by installing, configuring, testing, and upgrading computer software and hardware. Scope includes:
  • User ID management (ex. Network, email, SAP and Key applications)
  • Ensure all PCs are protected with Anti-Virus software and updates are carried out
  • Desktop PC/Other Hardware - Hardware Setup, Software Installation, Patching, Inventory & Relocation
  • Support users problems concerning accessing to network resources, wireless devices connectivity
  • Users internet & Intranet Access related support
• Basic network knowledge
• Check for any Tape Drive backup regularity and perform daily Server tape backup
• Managing of warranty and maintenance from 3rd party vendors
• Coordinating and assisting Regional/Global IT Team
• Support of Video Conferencing/Audio Conferencing
• Support of Active Directory, GPO, File/Print/DHCP/FTP server
• Raise incidents/services through ticketing/service management systems ( ex. HPSM or any )
• Support IT Operation Manager to ensure IT KPI targets are met.
• Responsible for IT projects / initiatives that will support cybersecurity, compliance or productivity savings either as team member or team lead (small projects/initiatives)
• Support IT Head in managing IT departments budget.

Requirements

• ITE/Diploma/Degree with min 2-3 years experience in IT support
• Able to communicate with the different level of stakeholder
• Team Player

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified.

[e-mail]

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: [phone]