IT Infrastructure & Systems Support Executive | Admiralty - 5 Days | Up to $4k (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an IT Support Specialist to ensure efficient operation of IT infrastructure. Your role includes maintaining hardware, managing network support, and providing user training and system administration. Ideal candidates should have a diploma or degree in IT with 1-3 years of experience, and familiarity with manufacturing systems is a plus. Willingness to work on-site and adapt to new technologies is essential for this role.

Qualifications

• 1-3 years of experience in IT support, networking, or systems administration.
• Knowledge of Windows OS, networking (LAN/WAN), and IT security.
• Willingness for on-site support in production areas.

Responsibilities

• Maintain and troubleshoot IT infrastructure including hardware support.
• Manage user accounts and IT security policies.
• Provide technical support for manufacturing systems and ensure system uptime.

Skills

Network support

IT security

Troubleshooting

PC setup

User support

Education

Diploma or Degree in Information Technology

Job description

Working hour : 8am to 5.45pm Mon to Fri
Working Salary : $3,500 to $4,000
Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

4. Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

7. Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Requirement

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field
• 1–3 years of experience in IT support, networking, or systems administration
• Experience in a manufacturing or factory environment is a plus
• Knowledge of:Windows OS (client & server)
  Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)
  PC setup and troubleshooting
  Basic server administration (Active Directory, file sharing, backup)
  IT security (antivirus, firewalls, user access control)
  
• Familiarity with:ERP/MES systems
  Printers, scanners, barcode systems
  
• Willing to learn and adapt to new systems or factory technologies
• Willing to do on-site support in production areas
• May require after-hours or weekend support during downtime or system issues

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580