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IT Infrastructure Manager

EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.

Singapore

On-site

SGD 80,000 - 100,000

Full time

23 days ago

Job summary

A leading education and training provider in Singapore is looking for an IT Infrastructure & Support Manager to ensure seamless operations. This role involves providing technical support, leading infrastructure projects, and managing IT systems across multiple locations, with opportunities for professional growth in a supportive environment.

Benefits

Supportive work environment
Opportunities for training and certifications
12 days of annual leave
Convenient work location
5 day work week

Qualifications

  • 1-3 years of experience in an IT role, ideally in education or training sector.
  • Proficient in Microsoft 365, Windows, basic networking.
  • Comfortable supporting non-technical users.

Responsibilities

  • Act as first point of contact for IT support queries.
  • Troubleshoot desktops, laptops, Wi-Fi, and classroom technologies.
  • Lead IT infrastructure design and lifecycle management.

Skills

Communication
Interpersonal Skills
Troubleshooting
Multitasking

Education

Bachelor's in IT, Computer Science or related field

Tools

Microsoft 365
Windows

Job description

Location: Near Little India MRT | Full-Time / Permanent / Contract
Sector: Education / Training Provider
Salary Range: $3000 – $4,200/month (commensurate with experience)

About Us:

We are a dynamic and fast-growing private education and training provider dedicated to empowering learners through high-quality programmes and digital learning experiences. As part of our commitment to excellence, we are looking for a proactive IT Infrastructure & Support Manager to ensure seamless day-to-day operations across our classrooms and office systems.

He / She needs to oversee day-to-day IT operations, support users across multiple locations, and lead infrastructure projects. This role combines hands-on technical support with strategic infrastructure management, ensuring seamless digital experiences for staff, trainers, and students.

Key Responsibilities:

  • Act as the first point of contact for IT support queries from trainers, staff, and students.
  • Troubleshoot desktops, laptops, Wi-Fi, printers, AV systems, and classroom technology (projectors, speakers, smart boards).
  • Support all online learning platforms used for training delivery and exam administration.
  • Maintain and update user accounts, reset passwords, and configure user devices.
  • Manage biometric access control systems, CCTV, and monitor access logs across all locations.
  • Coordinate onsite and offsite training setups and logistics.
  • Lead IT infrastructure design, deployment, and lifecycle management (on-premise and cloud).
  • Ensure network and system security, backups, and disaster recovery planning.
  • Monitor system performance and handle escalated troubleshooting.
  • Oversee IT inventory, vendor management, repairs, and service contracts (SLAs).
  • Document IT procedures, maintain service logs, and manage support documentation.
  • Support facility management and coordinate with service providers.
  • Develop and manage IT budgets and procurement plans.
Job Requirements:
  • Minimum Bachelor's in IT, Computer Science, or related field.
  • At least 1-3 years of experience in an IT role (education/training sector is a plus).
  • Proficient in Microsoft 365, Windows, basic networking, and troubleshooting IT setups.
  • Good communication and interpersonal skills — comfortable supporting non-technical users.
  • A team player who is resourceful, organized, and able to multitask.
What We Offer:
  • Supportive work environment in a mission-driven education setting
  • Opportunities for training and certifications
  • 12 days of annual leave, and other staff benefits
  • Convenient work location (accessible by MRT and bus)
  • 5 day work week (4 weekdays and 2 half weekends)

If you’re passionate about education and enjoy solving tech challenges, we’d love to hear from you!

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