IT Infrastructure Executive [Server Support | System Maintenance | Full-Time] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking an IT Executive to provide comprehensive IT support including infrastructure, system administration, and user training. Candidates should possess a diploma or degree in IT with 1-3 years of relevant experience. The role includes working in a manufacturing environment, providing on-site support, and troubleshooting various IT issues to ensure smooth operations.

Qualifications

• 1-3 years of experience in IT support or systems administration.
• Knowledge of Windows OS and network setup.

Responsibilities

• Maintain and troubleshoot hardware and network infrastructure.
• Manage user accounts and IT security.

Skills

IT security

Network support

Troubleshooting

Technical support

Education

Diploma or Degree in Information Technology

Job description

IT Executive

Working hour : 8am to 5.45pm Mon to Fri
Working Salary : $3,500 to $4,000
Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

4. Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

7. Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Requirement

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field
• 1–3 years of experience in IT support, networking, or systems administration
• Experience in a manufacturing or factory environment is a plus
• Knowledge of:Windows OS (client & server)
  Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)
  PC setup and troubleshooting
  Basic server administration (Active Directory, file sharing, backup)
  IT security (antivirus, firewalls, user access control)
  
• Familiarity with:ERP/MES systems
  Printers, scanners, barcode systems
  
• Willing to learn and adapt to new systems or factory technologies
• Willing to do on-site support in production areas
• May require after-hours or weekend support during downtime or system issues

Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279