IT Infra Project Manager

Singapore Telecommunications Limited; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading telecom company in Singapore is seeking an experienced Project Manager to oversee Telco/ICT projects. The ideal candidate will have at least 10 years of IT experience, including a strong focus on project management in the telecommunications sector. Responsibilities include managing project scope, leading teams, and maintaining customer satisfaction throughout the project lifecycle.

Qualifications

• CAT 1 clearance required.
• At least 10 years of IT experience in a multi-disciplinary environment.
• At least 5 years of Project Management experience in Telco and IT infrastructure.

Responsibilities

• Lead the project team for successful delivery.
• Manage project scope and customer satisfaction.
• Provide project updates and reports.

Skills

Project Management

Stakeholder Communication

Customer Relationship Management

Conflict Resolution

Education

Degree in Computing or Technical or Engineering domain

Tools

Project Management Software

Job description

• Management of assigned Telco/ICT projects and transitions complying with Project Management Methodology
• (PMM) that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members (matrix reporting) that are key to the successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful
• delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customized response for bid questions and
• presentation on Project Management to potential customers.
• Provide regular updates on progress of the project to the customers.
• Provide weekly/monthly project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer’s satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover to maintenance team.

Skills for Success

• CAT 1 clearance required
• Degree in Computing or Technical or Engineering domain
• At least 10 years of IT experience in a multi-disciplinary environment (e.g. Data Centre Operations, Network, Storage, Server, Middleware, Cloud, CyberSecurity) in a customer fronting role or At least 5 years of Project Management experience in Telco and IT infrastructure environment.
• Professional certification in Project Management, e.g. PMP, PRINCE2 Practitioner or CITPM.
• Demonstrates ability and proven track record of working with customers and 3rd party vendors at Senior & Executive Management level.