IT helpdesk engineer

B ALLIANCE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the IT sector offers a position for an IT onsite support engineer, ideal for those eager to enter the IT field with no prior experience. The role includes supporting end users, maintaining IT systems, and learning about various technologies, creating a perfect opportunity for growth and skill development.

Qualifications

• Willing to learn with a passion for Technology.
• No relevant work experience required.

Responsibilities

• Support end users onsite and remotely to resolve IT-related issues.
• Maintain hardware configuration and operating system images.
• Conduct periodic checks on system and inventory.

Skills

Troubleshooting

Repairing PCs/Notebooks

Monitoring

Maintenance

Education

Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology

Tools

Rufus

Acronis

Job description

Job Description & Requirements

Looking to enter the IT industries but doesnt have the relevant experience.

Planning to specialist in cyber security, server administrator, network engineer but want a taste of IT before you commit your next choice of advancement.

Join us as an IT onsite support engineer.

We provide the environment for you to experience whats is like to be part of the ever changing IT industries. As a team player, we will help each other to achieve greater heights, so long you willing to learn we are willing to teach.

By the end of the training you would be able to:

- Familar with domain controller, adding new user or removing user from the server's active directory

- Learn the basic configuration of compliance access(conditional access, policy implementation, report analysis)

- Monitor and carry out preventive maintenance within end points

- Utilise the management portal to monitor, patch, isolate and remove application from the system

- Create image for computer via inhouse software to improve efficiency and productivity

- Create simple policy for organisation to improve existing operating procedure

- Setup a new user in the multifunction network printer, conduct troubleshooting such as printer spool and define print limit

Description of the Job

- Support end user onsite and remotely to resolve IT related issues daily

- Maintain Desktops Hardware Configuration, Operating Systems Images & Printers

- Periodic checks on system and inventory

- mainly will apply what you learn from the above

Job Requirements:

- Willing to learn (an passion in Technology)

- Experience / interest in troubleshooting and repairing of PC/Notebooks

- Familiar with creating new images using Rufus, Acronis or any other interface

- Able to Work Independently, Self-motivated and Diligent

- Candidate must possess at least Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.

- No relevant work experience required

Contact: email your CV to [e-mail] or whatsapp to 90882520 don’t forget to include your contact details so we can get in touch with you soon