IT Executive [Infrastructure + Server system support/ Manufacturing industry/ 5 days/ Admiralty[...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore seeks an IT support specialist to maintain hardware, manage user accounts, and support network infrastructure. The ideal candidate has a diploma in IT and 1-3 years of experience, preferably in a manufacturing environment. Responsibilities include troubleshooting, implementing IT policies, and providing user training. This position requires on-site support in production areas.

Qualifications

• 1-3 years of experience in IT support, networking, or systems administration.
• Experience in a manufacturing or factory environment is a plus.
• Required to do on-site support in production areas.

Responsibilities

• Maintain and troubleshoot hardware (PCs, printers, etc.).
• Support network infrastructure: LAN/WAN, switches, routers.
• Manage user accounts, email, Active Directory, file permissions.

Skills

IT support

networking

system administration

troubleshooting

IT security

Education

Diploma or Degree in Information Technology, Computer Science, Engineering

Tools

Windows OS

ERP/MES systems

Active Directory

Job description

Working hour : 8am to 5.45pm Mon to Fri
Working Salary : $3,500 to $4,000
Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

4. Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

7. Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Requirement

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field
• 1–3 years of experience in IT support, networking, or systems administration
• Experience in a manufacturing or factory environment is a plus
• Knowledge of:Windows OS (client & server)
  Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)
  PC setup and troubleshooting
  Basic server administration (Active Directory, file sharing, backup)
  IT security (antivirus, firewalls, user access control)
  
• Familiarity with:ERP/MES systems
  Printers, scanners, barcode systems
  
• Required to do on-site support in production areas
• May require after-hours or weekend support during downtime or system issues

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279