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IT Executive (Hilton Singapore Orchard)

Hilton

Singapore

On-site

SGD 40,000 - 60,000

Full time

Today
Be an early applicant

Job summary

A global hospitality company is seeking an Information Technology Executive to implement IT strategies and ensure data security at the hotel. This role involves maintaining IT systems, supporting projects, and solving guest IT inquiries. Candidates should have a relevant IT degree and strong Microsoft Office skills. Full-time position based in Singapore.

Qualifications

  • Relevant certifications related to IT are desirable.

Responsibilities

  • Maintain hotel software and hardware.
  • Solve technical and operational problems.
  • Ensure ownership and security of hotel data.
  • Support IT projects and system upgrades.

Skills

Proficient in Microsoft Office applications
Good communication and interpersonal skills

Education

University degree, majoring in IT
Job description
Overview

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we\'re here: to delight our guests, Team Members, and owners alike.

Position Statement

The Information Technology Executive is responsible for the implementation of Information Technology (IT) in the hotel in accordance with Hilton’s Information System strategies and priorities as well as measuring IT costs, benefits and performance in the hotel and providing this information to hotel management and the Chief Information & Data Officer - APAC.

What will you be doing?

As the IT Executive, you will be responsible for performing the following task to the highest standards:

  • Assist the IT Team to maintain hotel software and hardware.
  • Escalate or solve technical and operational problems according to end users report.
  • Operate the computer hardware and software under the direction of his immediate superior.
  • Perform any other reasonable duties and projects as assigned.
  • Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
  • Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
  • Ensure that hotel data is secured in accordance with stated standards and best practices.
  • Ensure access controls are consistent with stated standards and best practices to ensure room access registration and safety.
  • Support IT projects such as system upgrades, migrations and deployments.
  • Identify, evaluate and implement local solutions to the extent agreed by the Chief Information & Data Officer - APAC.
  • Adhere to hotel safety policies, emergency rules and procedures.
  • Carry out any other reasonable duties and responsibilities as assigned.
Direct Reports

Information Technology Manager

What are we looking for?

IT Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • University degree, majoring in IT, with relevant certificate(s).
  • Proficient in Microsoft Office applications
  • Good communication and interpersonal skills.
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Singapore Orchard

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Technology

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