IT Executive [5 Days | System Support | Admin] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking an IT Executive to oversee IT infrastructure support, system administration, and user training. The successful candidate will troubleshoot hardware, manage network issues, and ensure system uptime in a manufacturing environment. Applicants should have a diploma or degree in IT or related fields and possess relevant work experience.

Qualifications

• 1-3 years of experience in IT support, networking, or systems administration.
• Willingness to learn and adapt to new systems or technologies.
• Experience in a manufacturing or factory environment is a plus.

Responsibilities

• Maintain and troubleshoot hardware and support network infrastructure.
• Manage user accounts and monitor IT security.
• Provide technical support for Manufacturing Execution Systems.

Skills

IT support

Networking

System administration

IT security

User support

Education

Diploma or Degree in Information Technology, Computer Science, Engineering, or related field

Tools

Windows OS

Network support

Active Directory

ERP/MES systems

Job description

IT Executive

Working hour : 8am to 5.45pm Mon to Fri
Working Salary : $3,500 to $4,000
Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

4. Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

7. Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Requirement

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field
• 1–3 years of experience in IT support, networking, or systems administration
• Experience in a manufacturing or factory environment is a plus
• Knowledge of:Windows OS (client & server)
  Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)
  PC setup and troubleshooting
  Basic server administration (Active Directory, file sharing, backup)
  IT security (antivirus, firewalls, user access control)
  
• Familiarity with:ERP/MES systems
  Printers, scanners, barcode systems
  
• Willing to learn and adapt to new systems or factory technologies
• Willing to do on-site support in production areas
• May require after-hours or weekend support during downtime or system issues

Interested personnel kindly contact WhatsApp: https://wa.me/65 85630028 (Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279