IT Executive

OON & BAZUL LLP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading independent law firm in Singapore seeks an IT Executive to manage internal IT support, vendor relations, and automation processes. The ideal candidate should have a degree in IT, at least 3 years of relevant experience, and possess strong skills in Microsoft 365 and cybersecurity. This role offers the chance to work on innovative AI tools and improve operational efficiencies.

Qualifications

• Minimum of 3 years of relevant work experience, preferably in a professional services environment.
• Strong knowledge of cybersecurity frameworks and compliance standards.
• Ability to communicate and work effectively with internal and external stakeholders.

Responsibilities

• Serve as the first responder for internal IT support and manage Tier 2/3 escalations.
• Identify, map, and automate repetitive workflows across departments.
• Ensure strong endpoint protection and compliance with PDPA regulations.

Skills

IT support

Vendor management

Microsoft 365

Cybersecurity

Project management

Education

Diploma or Degree in Information Technology

Tools

Microsoft Power Automate

Tessaract

Azure

Job description

Oon & Bazul, a leading independent conflict free law firm in Singapore is looking for IT Executive. We are looking to grow our team with dynamic and collaborative individuals.

Responsibilities:

IT Operations & Vendor Management

• Serve as the first responder for internal IT support and manage Tier 2/3 escalations to our outsourced vendor.
• Administer/Upgrading IT assets, Microsoft 365 environment, networking, backups, access control, and uptime monitoring.
• Ensure secure, stable, and optimized tech infrastructure for hybrid/in-office working.
• Ensure minimal disruptions to legal operations by resolving issues efficiently and professionally.
• Maintain technical support documentation, manage IT inventory lists and track asset movements.

Automation & Process Optimization

• Identify, map, and automate repetitive workflows across departments (e.g. client onboarding, time entry reminders, billing triggers).
• Build and manage automations using low-code/no-code platforms such as Microsoft Power Automate, or Tessaract integrations.
• Suggest improvements towards efficiency across legal support processes, BD, HR, and finance operations.

AI & Digital Enablement

• Explore and deploy Gen AI tools (e.g. Microsoft Copilot, GPT-based research assistants etc) to improve productivity and legal service delivery.
• Train internal teams on AI tool usage, best practices, risks, and limitations.
• Develop and maintain practical policies for safe and ethical use of AI tools in the firm.

Cybersecurity & Data Compliance

• Ensure strong endpoint protection, MFA, cloud security, and compliance with PDPA regulations.
• Coordinate annual cybersecurity reviews and disaster recovery testing with vendors.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Minimum of 3 years of relevant work experience, preferably in a professional services environment.
• Ability to handle multiple projects and deliver quality work under pressure and within deadlines.
• Ability to communicate and work effectively with internal and external stakeholders.
• Experience with Microsoft 365, Azure, endpoint protection, and firewall systems.
• Experience with legal tech platforms such as Tessaract is a plus.
• Strong knowledge of cybersecurity frameworks and compliance standards.
• Stay updated on emerging AI trends and recommend relevant technologies to enhance operational efficiency.
• Exposure to or interest in Gen AI tools.
• May require after-hours or weekend support during downtime or system issues.