IT Executive

Megafab Engineering Pte Ltd; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A leading company in the engineering sector seeks an IT Support Specialist to provide comprehensive IT support, manage infrastructure, and ensure effective documentation. The ideal candidate will have a diploma in IT and a minimum of 3 years' experience in IT infrastructure support, demonstrating hands-on skills in hardware and software systems.

Qualifications

• Minimum 3 years of experience in IT infrastructure support, including server management.
• Strong hands-on experience with hardware, Windows OS, and email systems.
• Willingness to provide after-hours support.

Responsibilities

• Provide comprehensive IT support to domestic and remote users.
• Maintain and manage IT hardware and software inventory.
• Oversee IT-related infrastructure including servers and networks.

Skills

Troubleshooting hardware

Software support

Network management

Documentation

Education

Diploma or higher in Information Technology

Job description

Key Responsibilities:

• Provide comprehensive IT support to both domestic and remote users, including troubleshooting hardware, software, and network issues.

• Maintain and manage the inventory of IT hardware and software assets.

• Oversee and manage all IT-related infrastructure, including servers, printers, and Wi-Fi networks.

• Implement and enforce IT control procedures, including those related to physical and data security.

• Participate in and provide support for Business IT projects and initiatives.

• Administer and support operational systems and applications, including Windows OS, websites, and other enterprise tools.

• Manage and maintain LAN/WAN networks, VPN configurations, and firewall systems.

• Ensure proper documentation of all IT assets, including invoices, quotations, user manuals, and software license agreements.

• Perform any other ad hoc duties as assigned by management.

Requirements:

• Diploma or higher in Information Technology or a related field.

• Minimum of 3 years of experience in IT infrastructure support, including server management and PC troubleshooting.

• Strong hands-on experience with hardware, software, Windows OS, and email systems.

• Willingness to provide after-hours support when necessary.