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A leading company in the IT sector is seeking a dedicated IT Support Specialist to manage Windows Servers and cloud services, provide end-user support, and ensure system reliability. The ideal candidate should possess strong analytical skills and the ability to communicate effectively, particularly in Mandarin, providing critical IT support for operations.
Responsibilities:
Install, set up, and manage Windows Servers on physical and virtual machines
Setup and support cloud services
Support M365 applications
Data protection and system recovery
Projects Management
Manage services and contract renewals
End user support, hardware maintenance and IT documentation
Support network and firewall
Enhance Cyber Security, including patch management
Requirements:
Minimum bachelor’s degree or equivalent
At least 3-5 years of relevant working experience
Relevant IT certification will be an added advantage
Able to travel overseas on short notice
Able to speak Mandarin as this job require to support China IT operation
Have effective communication and presentation skills
Strong analytical and problem-solving skills
Ability to multi-task
Team player, self-driven and strong sense of urgency
Dedicated and driven to excel with a positive attitude
Ability to handle stress and provide critical support even after working hours