IT Executive

THE SINGAPORE RESORT & SPA; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A luxury resort in Singapore is seeking an IT Executive to handle day-to-day IT operations, including troubleshooting, managing servers, and supporting users. The ideal candidate should have a Diploma in Information Technology, at least one year of relevant experience, and proficiency in MS Office tools. This role demands good communication skills and a service-oriented mindset.

Qualifications

• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Knowledge of Windows Operating System.

Responsibilities

• Provide frontline PC and server troubleshooting, resolve IT issues for end users.
• Support and administer Windows Servers.
• Install, test and configure new workstations and software.

Skills

Good communication skills

Service oriented with an eye for details

Self-motivated and energetic

Education

Diploma in Information Technology

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Job Purpose

This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Provide frontline PC and server troubleshooting, resolve IT issues for end users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide In-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Knowledge and Experience

• Diploma in Information Technology
• Minimum 1 year of relevant experience
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Knowledge of Windows Operating System

Competencies

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times