IT Executive

CLA GLOBAL TS HOLDINGS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking an IT Support Specialist to assist users with support requests and maintain IT infrastructure. The ideal candidate holds a Degree or Diploma in Information Technology, has 1-2 years of experience, and is skilled in deploying and supporting various operating systems. This role offers a dynamic environment to empower business units effectively.

Qualifications

• Able to work independently and support business units daily.
• Candidates with 1 to 2 years of working experience in the IT industry may apply.
• Ability to deploy, configure, and support operating systems on desktop and mobile.

Responsibilities

• Respond to users’ support requests using Help Desk system.
• Assist with installing, configuring and maintaining PCs and networking equipment.
• Perform basic administrative support duties as required.

Skills

User Support

IT Administration

Business Application Support

Education

Degree or Diploma in Information Technology

Tools

Windows 7

Windows 10

Microsoft 365

Microsoft Active Directory

Android

Apple IOS

Job description

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).