IT Executive

PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leader in airport lounge services is seeking an IT Support professional to ensure optimal performance of company IT systems. The role includes monitoring networks, managing backups, and providing 24/7 support. Ideal candidates will possess 2-4 years of experience in IT systems and hold a related degree, with strong troubleshooting and communication skills.

Qualifications

• 2-4 years' experience in IT support or related roles required.
• Requires proficiency in multiple IT systems and software.
• Must support regional IT functions and have excellent communication skills.

Responsibilities

• Maintain operation of all IT systems and ensure data security.
• Provide 24/7 IT support availability and manage system issues.
• Conduct staff training on system use and best practices.

Skills

Network troubleshooting

IT asset management

Problem-solving

Multitasking

Communication

Education

Diploma or degree in Computer Science

Tools

Windows OS

Office 365

Active Directory

VPN

Firewalls

Job description

Key Responsibilities

• Maintain smooth operation and performance of all company IT systems

• Monitor LAN/network usage and ensure regular backups and system integrity

• Perform preventive maintenance and minimize downtime during peak hours

• Log and track system issues, changes, and resolutions

• Coordinate with vendors for system upgrades, support, and cost-effective procurement

• Support system audits and compliance checks with the Finance Department

• Manage antivirus software deployment and virus protection updates

• Track and ensure compliance with all software licenses

• Conduct training for internal staff and IT team on system use and best practices

• Support regional and HQ IT teams on system integration and infrastructure alignment

• Ensure data security through password control, backup verification, and secure storage

• Maintain client data integrity for Sales and Marketing operations

• Provide 24/7 IT support availability and handle emergency issues

• Step in for IT Manager when required to manage hardware and service maintenance

• Evaluate and recommend new IT systems and equipment to enhance operations

• Adhere to IT budget and capital expenditure policies

Key Skills & Experience:

• 2–4 years' experience in IT support, system administration, or related roles

• Proficient in Windows OS, Office 365, Active Directory, VPN, and firewalls

• Strong in network troubleshooting, remote desktop tools, and IT asset management

• Excellent communication, problem-solving, and multitasking abilities

• Regional IT support experience and occasional travel within Southeast Asia

• Holds a diploma or degree in Computer Science, IT, or a related field