IT Executive

ISS INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

ISS International School seeks an IT Support specialist to manage day-to-day IT operations and support. The successful candidate will troubleshoot hardware and software issues and help train users on system usage. Ideal applicants must hold a Diploma in Information Technology, have strong communication skills, and a good understanding of IT systems including Google Workspace and Microsoft Office. Full-time position with Monday to Friday schedule, and company transport provided.

Benefits

Company transport to/from MRT station

Qualifications

• Diploma in Information Technology is required.
• Good understanding of Google Workspace and Microsoft Office.
• Ability to diagnose and troubleshoot basic technical issues.

Responsibilities

• Provide level 1 support for hardware and software issues.
• Train users on system usage and network access.
• Maintain and review IT documentation.

Skills

Troubleshooting

Interpersonal skills

Attention to detail

Education

Diploma in Information Technology

Tools

Google Workspace

Microsoft Office

Job description

Summary

ISS International School is committed to safeguarding the well-being of our students and promoting the welfare of children and young people. We uphold high standards in our recruitment practices, with a strong focus on child protection and safety.

Reports to Manager, Information Technology on IT day-to-day operations and support functions.

Major Duties and Responsibilities:

• Level 1 support, maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the campus.
• Provide training to users in the usage of systems and access to networks.
• Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
• Provide input for annual IT requirements planning and budgeting.
• Analyse, and evaluate system and users’ requirements and make recommendations for IT upgrades.
• Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school.
• Occasionally standby for events and exams after office hours upon request.
• Undertake any other related assignment that may be given by the manager and/or his/her designate.

Requirements

• Diploma in Information Technology
• Good understanding of Google Workspace ecosystem and Microsoft Office.
• Familiarity with various products which include Chromebooks, Macbooks, iMacs and Apple TV, Chromecast etc.
• Ability to diagnose and troubleshoot basic technical issues.
• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance.
• Good interpersonal skills and a team player.
• Strong communication skills with all team members.
• Attention to detail and focus.

Work Schedule

Mon-Fri, 8 am to 5 pm

Note: Company transport offers pick-up and drop-off services at Queenstown MRT station.