Overview:
We are looking for a self-driven and capable IT Executive to take full ownership of our company’s IT operations. You will manage end-to-end IT support, ensure system security and stability, and uphold compliance and audit readiness. This role suits someone hands-on, reliable, and experienced across a broad IT spectrum.
Key Responsibilities:
IT Support & Operations
- Provide daily IT support for all users across hardware, software, email, printing, and connectivity issues.
- Manage user accounts, devices, and configurations in a Microsoft 365 and Windows environment.
- Maintain and monitor company-wide IT assets, system updates, and network uptime.
IT Security & Risk Management
- Ensure company systems and data are secure against threats through appropriate security tools and practices.
- Maintain and enforce access control, password policies, antivirus, backup, and recovery protocols.
- Keep systems and policies aligned with security standards and evolving threats.
IT Audit & Compliance
- Maintain IT documentation and records including inventory, change logs, user access, and procedures.
- Support external and internal audits by ensuring controls and compliance are in place.
- Ensure software licensing and other data privacy regulations are observed.
Systems & Project Management
- Identify and implement improvements to the IT infrastructure that align with business needs.
- Liaise with external vendors for equipment, support, and technical services.
- Lead small-scale IT projects and upgrades to enhance system performance and reliability.
Requirements:
- Diploma or Degree in IT, Computer Science, or a related field.
- At least 5 years of experience in a generalist IT role, preferably as the sole or primary IT contact.
- Strong knowledge of Microsoft 365, Windows OS, basic networking, firewalls, and cybersecurity tools.
- Familiarity with IT governance, audit, and compliance processes.
- Independent, resourceful, and confident in managing all aspects of IT with minimal supervision.
- Excellent troubleshooting, communication, and documentation skills.