IT Engineer (Security System)

INNOTEC SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading security solutions provider in Singapore is seeking a professional to support network troubleshooting, project delivery, and technical support in the CCTV and security systems field. Candidates should have a relevant degree and at least 3 years of experience in the industry. Bilingual communication skills in English and Mandarin are essential. Competitive salary and opportunities for challenging tasks offered.

Qualifications

• Minimum 3 years of related working experience in Security / CCTV industry.
• Experience in IP network-based video surveillance and door access control.
• Bilingual in English and Mandarin.

Responsibilities

• Perform basic network troubleshooting.
• Support the service team with commissioning and maintenance of equipment.
• Deliver projects according to schedule and client satisfaction.

Skills

Troubleshooting

Project management

Technical support

Communication skills

Education

Diploma or Degree in IT Networking / Electronics & Electrical / IT Engineering / Computer Science / Telecommunication Engineering

Tools

Network configuration tools

Surveillance systems

Job description

Responsibilities

• Perform basic network troubleshooting
• Supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers
• Develop and design surveillance or network system with project leader
• Deliver projects according to schedule, client’s satisfaction and installation standards
• Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address and other Security & Communication systems
• Provide support to Project Team on the implementation of new projects
• To troubleshoot any technical problems and provide support to users
• Analyse equipment failures to determine cause and recommend/take corrective actions
• Provide support to projects during DLP period to ensure all rectification works are completed before handover

Requirements

• Diploma or Degree in IT Networking / Electronics & Electrical / IT Engineering / Computer Science / Telecommunication Engineering
• Minimum 3 years of related working experience in Security / CCTV industry
• Must be provision in using AI such as ChatGPT and Copilot to enhance productivity and solve work problems
• Experience in IP network-based video surveillance, door access control and intrusion system design and setup
• Experience in router setup and configuration
• A good team player, independent and able to work under pressure
• Bilingual in English and Mandarin to liaise with mandarin speaking associates
• Able to handle stress; Love challenging tasks
• Love to explore new technologies